Understand your customers
Start for free
No app for your customers
Cancel any time
Kept for you, not in your head
The list
Every customer, in one place
Search, and sort by newest, most visits or most recent
Last visits coloured by how long ago
A nudge to win back the ones going quiet
Message or call them in one tap
The person
Know them by name
Your notes, private to your business
Their own notes, added when they check in
Birthdays flagged the week before
Your top three customers, every month
The numbers
See what brings them back
How many come back, and who's at risk
Visitors, visits, claims and new members
Where visitors came from, and on what device
Your busiest days and hours
And everything else you'd want to know
Your day, summed up
A short AI briefing on your dashboard each day: how the month is going, and what's waiting for you.Where they came from
Each visitor counted once, by how they first found you.Your busiest times
The week folded onto seven days, the busiest picked out - and the hour it peaks, to plan your rota by.This month against last
Visitors, visits and claims day by day, over the same stretch before - so a good week shows as one.Notes from both sides
Yours stay private. Theirs - an allergy, a usual order - come in with their check-in.Birthdays, flagged
Customers can add their birthday, and you see it coming the week before.Your top three
The month's most loyal customers, by visits and rewards redeemed.Every visit, on record
Check-ins, claims and reviews in order, for every customer.Your list, yours to keep
Everyone who joins belongs to your business, not to us. Download the lot as a CSV - name, email, phone, visits and marketing consent - for your till, your CRM or your mailing tool.Questions, answered
Their name, their visits and rewards with you, your notes, and whatever they chose to share in their profile, such as their birthday or interests. You see nothing about other places they've joined.
Each customer's last visit is coloured by how long ago it was: within a week, within two weeks, or longer. The older ones come with a nudge to send a message or a reward.
Yes. A birthday is flagged on the customer's profile in the week before, and the counter's briefing mentions it when they come in, so you can send them a treat in a message.
Yes, as a CSV file. It lists every customer with their visits, rewards, review and your notes, plus whether they agreed to marketing and when.
Visitors, page views, new members, visits, claims and redemptions over 7, 30 or 90 days, each compared with the period before. You also see where visitors came from, your busiest days and hours, how many people come back and how each reward is doing.
It writes two short summaries from data you already have. One is a daily briefing on your dashboard. The other is a few lines at the counter about whoever just checked in: their notes, a birthday coming up, or whether they're overdue a visit. It never contacts anyone.
More of what Qrop does
Get to know your regulars
Claim your address now and set up your page this afternoon. Start for free - nothing to pay for your first 60 days.Your own page and link
Rewards and counter check-ins
A printable counter flyer